Repair or replace? A homeowner's guide to roofs and furnaces
Sometimes a fix buys you five good years. Sometimes it is money thrown after bad. Here is how to tell the difference on a roof, a furnace, and the rest of the box in your basement.
There is no clean formula for this, and anyone who hands you one is selling something. What exists is a set of thresholds that push the decision one way, and a small piece of arithmetic that almost nobody actually does.
The arithmetic matters more than it sounds. A repair-or-replace decision is not a comparison between a $600 repair and a $6,000 replacement. It is a comparison between the $600 repair and the annual difference in running cost, spread across the years the new equipment will last, minus whatever rebate money is on the table. Framed that way, some calls that felt obvious flip.
One thing to note up front, because honesty is cheaper than confidence: Canada does not publish an authoritative service-life table for most home equipment. Natural Resources Canada publishes figures for heat pumps. For furnaces, roofs, air conditioning and water heaters, the numbers everyone quotes are trade consensus rather than government data. They are useful for planning. They are not guarantees, and this guide flags which is which.
How long these things actually last
Age on its own is not a reason to replace something that works. It is a reason to stop paying to fix it. Use this as a planning table, and note where the number is published by a government source and where it is trade consensus.
| Component | Typical service life | Where the number comes from |
|---|---|---|
| Air-source heat pump | 15 to 20 years | Published by Natural Resources Canada |
| Ground-source heat pump | 20 to 25 years | Published by Natural Resources Canada |
| Gas furnace | 15 to 20 years | Trade consensus, no Canadian government source |
| Central air conditioning | 12 to 15 years | Trade consensus |
| Asphalt shingle roof | 15 to 25 years | Trade consensus, some Canadian sources say shorter |
| Metal roof | 40 to 50 years | Trade consensus |
| Tank water heater | 10 to 15 years | Trade consensus |
Equipment in the last third of its published life is equipment you should be budgeting to replace, not equipment you should be replacing today. The point of knowing the number is that the decision stops being an emergency.
The arithmetic that decides it
The rule most HVAC people will quote you is the age-times-repair-cost test. Multiply the equipment's age in years by the estimated repair cost. Over about $5,000, lean toward replacing. Under, lean toward repairing.
Be clear about what this is. It is industry folklore with no traceable institutional origin, and some in the trade argue it is dated because it does not account for refrigerant transitions or how much modern equipment costs. It is still a genuinely useful thirty-second sanity check, and it beats deciding on how you feel about the number.
| Age | Repair quote | Age x cost | Leans toward |
|---|---|---|---|
| 7 years | $400 | $2,800 | Repair |
| 10 years | $500 | $5,000 | On the line: let efficiency and warranty decide |
| 12 years | $500 | $6,000 | Replace |
| 15 years | $900 | $13,500 | Replace |
| 18 years | $250 | $4,500 | Repair if it is a one-off, but start planning now |
Override it and replace when: this is the second repair in eighteen months, the part is no longer manufactured, the refrigerant is no longer sold, or a technician has found a crack in the heat exchanger. That last one is not economics at all, and it is covered below.
Furnaces: the efficiency math nobody runs
This is where the numbers are strongest, because Natural Resources Canada publishes them.
NRCan's own figure: replacing a 20-year-old furnace at 78 percent AFUE with one at 95 percent reduces annual energy costs by about 18 percent. Their worked example goes further. Move from 60 percent to 96 percent on an $800 annual heating bill and the saving is roughly $300 a year, about 37 percent.
There is also a rule that quietly settles part of the argument for you. Since 3 July 2019, federal regulations have required residential gas furnaces manufactured for Canada to be at least 95 percent AFUE. British Columbia moved earlier, to 92 percent, on 1 June 2015. So when you replace, you are getting a condensing furnace whether you planned to or not, and the old mid-efficiency versus high-efficiency conversation is over.
| Furnace era | AFUE | What that means in practice |
|---|---|---|
| Pre-1990s, naturally aspirated | 60 to 67 percent | A third or more of the gas goes up the flue |
| 1990s, power-vented mid-efficiency | 78 to 84 percent | The most common unit still being replaced today |
| Modern condensing | 90 to 98 percent | ENERGY STAR starts at 95 percent |
| Anything new in Canada since July 2019 | 95 percent minimum | Non-condensing units are no longer made for this use |
A $1,200 repair quote on a 22-year-old 65 percent furnace looks reasonable in isolation. Set it against roughly $300 a year in avoidable fuel cost, plus a rebate you may qualify for, plus the fact that the unit is past its published service life, and it stops looking reasonable. That is the calculation, and it takes two minutes.
The one furnace situation that is not a financial decision
If a technician finds a crack in the heat exchanger, the conversation about cost is over. A cracked heat exchanger can allow combustion gases, including carbon monoxide, into the air you breathe. Replace the unit.
The same applies if a technician red-tags and shuts down the appliance. That is not an upsell tactic, it is a licensed person accepting liability for a decision. If you genuinely doubt it, get a second opinion from an independent company that is not selling you the replacement. Do not run it in the meantime.
And whatever you decide: working carbon monoxide alarms on every level of the house, tested, with batteries that are not from a previous decade.
Roofs: when a patch is fine, and when it is not
A roof is more forgiving than a furnace, because roof failure is usually local. One failed flashing detail, a cracked rubber boot around a plumbing stack, a handful of tabs lifted in a windstorm. Fix those, and get on with your life.
Patching stops making sense when the shingle field itself has failed rather than a detail on it. At that point every repair is buying you months on a system that is finished, and you are paying a mobilisation charge each time to do it.
The economic version of the question is simple: how many years does this repair buy, and what does the replacement cost per year of service? A $1,500 patch on a roof that needs replacing in three years is fine. The same patch on a roof that needs replacing next spring is $1,500 you will never see again.
| What you are seeing | Usually means | Why |
|---|---|---|
| One leak at a flashing, boot or valley | Repair | A detail failed, not the roof |
| Missing tabs after a single windstorm | Repair | Localised wind damage |
| Granules filling the gutters, bald patches in the field | Replace | The wear layer is gone across the whole roof |
| Widespread curling or cupping | Replace | The shingles have reached the end of their life |
| Leaks in more than one area | Replace | Multiple failure points means the system, not a detail |
| Any sag in the roof deck | Replace, and inspect the sheathing | Water has been reaching the structure |
| Two or more existing shingle layers | Replace with a full tear-off | Layering again hides the deck and is not code-compliant in most places |
How many years will this repair buy me? A roofer who answers three to five is giving you a number you can put into the arithmetic. A roofer who answers it will be fine is not answering.
Insurance quietly gets a vote
Roof age affects home insurance in Canada more than most homeowners realise. Insurers ask for it at application, and coverage on an older roof can be limited. Around the twenty-year mark it can become difficult to place at all.
Broadly, sudden and accidental damage is covered: storm, wind, hail. Wear and tear, deferred maintenance, rodent damage and collapse under snow and ice buildup are generally excluded. There is no single Canadian industry rule here and treatment varies meaningfully between insurers and policies, so read your own wording rather than assuming.
It is worth a call to your broker before you decide, because a surprising number of repair-or-replace decisions quietly rest on the assumption that the insurer will cover the next one.
The rebates that change the math in 2026
On heating equipment the rebate money can exceed the gap between repairing and replacing, which is exactly why it belongs inside the decision rather than after it.
Federally, the picture has narrowed. The Canada Greener Homes Grant closed to new applicants in February 2024, and the Canada Greener Homes Loan is now fully committed, with new loan applications no longer being approved. Do not build a plan around either one.
Provincially, there is still real money, particularly in Ontario and Quebec.
| Program | What is available | Worth knowing |
|---|---|---|
| Canada Greener Homes Grant | Closed to new applicants since February 2024 | Do not budget around it |
| Canada Greener Homes Loan | Fully committed, new applications not approved | Already-approved applicants may proceed |
| Ontario Home Renovation Savings | Cold-climate air-source heat pump up to $7,500, ground-source up to $12,000, attic insulation $1,250, smart thermostat $100 | No home energy assessment needed for these |
| Ontario, bundled with an assessment | Insulation up to $7,700, windows and doors $100 per rough opening | Requires the $600 assessment plus two upgrades |
| Quebec LogisVert, heat pump | $50 to $120 per 1,000 BTU/h | Amount depends on certification level |
| Quebec LogisVert, geothermal | $250 per 1,000 BTU/h, capped at $18,000 | Some measures are deducted from the installer invoice directly |
Nearly every meaningful program requires pre-approval before the work starts, and heat pumps generally have to appear on NRCan's qualified products list. Install first and apply after, and the money is simply gone. Amounts and eligibility also change frequently, so confirm on the official program site before you sign anything.
How to make the call in ten minutes
Get the repair quoted in writing, and ask the contractor to state how many years it should buy you. Multiply the equipment's age by that repair cost. Check which rebates you would qualify for and whether they require pre-approval. Then ask one question: across the next five years, which path costs less in total, running cost included.
If the two paths land close together, replace. The replacement also buys you something the arithmetic does not price, which is not having the thing fail in February.
Ask for the repair quote and the replacement quote in the same visit. Contractors expect it, it costs you nothing, and choosing between two numbers you actually have is far easier than choosing between one number and a guess.
The short version
Repair a detail, replace a system. On a furnace, run the age-times-repair-cost test and then check the efficiency gap and the rebate, because both usually push harder than the repair quote does. On a roof, ask how many years the patch buys.
And whichever way you go, decide it in September rather than January. Every one of these choices gets worse when it is made in an emergency.
Get both quotes from one vetted pro.
Tell us what is failing and we'll match you with one local contractor who can price the repair and the replacement in the same visit. Licence, insurance, workers compensation clearance and trading history checked first.
Sources
- Natural Resources Canada, Heating with Gas: AFUE ranges and savings figures
- Energy Efficiency Regulations, Amendment 15 (SOR/2019-164): 95 percent AFUE minimum
- Natural Resources Canada: electric heat pumps
- Canada Greener Homes Loan: application status
- Ontario Home Renovation Savings Program
- Save on Energy: Home Renovation Savings
- Hydro-Quebec LogisVert residential financial assistance
General information, not professional advice. Service life figures for furnaces, roofs, air conditioning and water heaters are trade consensus rather than published Canadian government data, and are flagged as such above. Heat pump figures are from Natural Resources Canada. Rebate amounts, eligibility and program status change frequently and were checked in August 2026. Insurance treatment of roof age varies by insurer and policy. Confirm anything you intend to rely on with the official program, your insurer, and a licensed contractor for your own property.